Terms of Use

The website www.migdisian.gr belongs to MIGDISIAN Company, which is based in the first industrial area of Volos, Greece. This website offers technologically advanced services and applications to all its visitors (hereinafter, the user / visitor) under the following terms of use. These terms, along with the terms and conditions of the use of the e-shop, constitute a whole. The user / visitor of the website is invited to read the terms of use carefully and he should visit or use the site and services only if he fully accepts them.
The rights to the content (eg programs, information, data) of the website are protected by Greek, European and international copyright laws of intellectual property. The names, logos, pictures and distinctive features that represent MIGDISIAN Company, are proprietary marks and distinctive features that belong to this company and are protected by Greek and European trademark acts, copyright laws and laws concerning unfair competition. 
MIGDISIAN Company makes every effort so that the content and information displayed on the website is always as accurate and true as possible, but it bears no responsibility for the reliability, completeness or timeliness of it. MIGDISIAN Company provides the content (eg information, names, photos, images) and the services available through the website "EXACTLY AS THEY ARE" and without warranty of any kind. In no case does MIGDISIAN Company bear responsibility for any legal, civil, and/or penal demands of any kind, nor is it responsible for any damages (direct, special or consequential) made to visitors / users of this website. The content and information contained in this website constitute an offer to the user / visitor of the Website of MIGDISIAN Company and to the general community of Internet users.
 The website www.migdisian.gr may provide its users / visitors with the opportunity to vote and / or poll on current issues, in the form of questions. The responses of the voters and / or individuals participating in the survey are recorded, analyzed and commented upon by the owner, so that conclusions on this matter can be drawn.
 The website www.migdisian.gr must be used exclusively for lawful purposes and in a way that does not restrict or prevent its use by others. The user / visitor of the website must use it according to law, and these terms of use. The user / visitor of the website must not commit any acts or make any omissions that may cause damage or malfunction and adversely affect or jeopardize the services of this website and MIGDISIAN Company itself.
The website www.migdisian.gr may contain references (links) to third parties' websites for information only. MIGDISIAN Company is not responsible for the content of these websites or for any damage which may arise from their use, as users / visitors of the website of MIGDISIAN gain access to them at their own risk.
MIGDISIAN Company strives for the proper functioning of its website. However, it does not warrant that the function of servers will be uninterrupted, error free, free of viruses or other similar problems.
MIGDISIAN Company reserves the right to modify, add or change the content or services of the website www.migdisian.gr, as well as these terms of use, whenever necessary, without prior notice, only announcing the changes through each of its websites.
Given the nature of the Internet, MIGDISIAN Company, under no circumstances, including negligence, shall be liable for any form of damage suffered by the user / visitor of the website, services, options and content of the website www.migdisian.gr. Also, MIGDISIAN Company does not guarantee that any websites relevant to this one or any server through which information and services are made available to users / visitors are free of "viruses" or other harmful components. Additionally, it does not warrant the correctness, completeness or availability of content, websites, services, options or results from their use.
The use / visit of the website www.migdisian.gr implies full acceptance of the terms of use described here. The navigation and stay in any website constitutes full acceptance of the terms of use.
These terms, together with the terms and conditions of the e-shop use, constitute  the entire agreement between the MIGDISIAN Company and the user / visitor of the website www.migdisian.gr and binds only them. No modification of these terms of use is taken into account or is part of this agreement unless it is expressed in writing and it is integrated into these terms of use. Termination of some term does not mean that the rest of the terms are also terminated. If MIGDISIAN Company does not exercise the rights which arise from these terms, this does not imply renunciation of its rights.
 For any dispute that may arise from this agreement, competent courts are the substantive courts of Volos.

TERMS AND CONDITIONS OF THE E-SHOP USE

INTRODUCTION 

E-shop is the electronic shop through which the Greek General Partnership “MIGDISIAN KAROLOS L.P.” exhibits and sells its products on the Internet. Its use is governed by these terms and conditions as well as by the general terms and conditions of the website. The users of both the website and the e-shop are invited to read them carefully, fully accept them and conform to them. If a user does not fully accept them, he should not use this e-shop.

“MIGDISIAN G. P.” reserves the right to modify the terms and conditions under which the transactions of the e-shop are made, whenever necessary, unilaterally and without previous notice, according to its needs and the business ethics, undertaking, however, to inform the users of any modifications or changes through the website of this e-shop.
Termination of one of the terms does not cause the termination of the rest of them. If MIGDISIAN Company does not exercise the rights which arise from these terms, this does not imply renunciation of its rights. “MIGDISIAN KAROLOS L.P.” is not responsible for the breach of any of these terms, which may be due to force majeure.
“MIGDISIAN KAROLOS L.P.” is not responsible for any damages that the users may suffer, which might come about from the fulfilment or not of their order (except for the cases when products are returned, as mentioned below).
The e-shop provides the content (information, photos, images) and the services available through the website "exactly as they are". In no case does MIGDISIAN Company bear responsibility for any legal, civil, and/or penal demands of any kind, nor is it responsible for any damages (direct, special or consequential, which indicatively and not restrictively, separately or cumulatively cause loss of profit, loss of data, compensation, etc) made to visitors / users of this website or to third parties, because of a cause related to the functioning or not of this website or to the use of it or to its inability to provide services or information or to unauthorized third party interventions to products, services or information available through it.

ORDERS

The “MIGDISIAN KAROLOS L.P.” e-shop addresses retail customers and it accepts orders from within Greece. If you have a company and you wish to obtain our products wholesale, please contact us in our e-mail address.

 

AVAILABILITY

“MIGDISIAN G. P.” e-shop cannot guarantee the availability of the products, but it guarantees that the customers will be promptly informed about that. If a product you have ordered is not available, “MIGDISIAN KAROLOS L.P.” will come in touch with you either by e-mail or by phone to inform you about the possible delivery time. If you are not satisfied with the delivery time, you can cancel the order regarding this product, while the rest of the order will be properly carried out.

If for any reason, including that of force majeure, the execution or the delivery of your order is problematic, “MIGDISIAN KAROLOS L.P.” will immediately contact you by e-mail or by phone.

 

PRICES

The prices which appear on the website are the final ones (VAT is included). “MIGDISIAN G. P.” e-shop reserves the right to change the prices at any time without previous notification. However, the change of prices does not affect orders that have already been made.

 

HOW TO CREATE AN ACCOUNT

At the top of each page of www.migdisian.gr there is a button that says “ENTER or REGISTER”. By pressing this button you will enter a page on which you can create a new account or if you already have an account you can enter it.

To create an account, fill in your details (Name, Surname, Address, City, Post Code, Email, Phone number, Mobile phone number, Code, Verification).

Attention: In the new user registration form, fill in your active Email account, because all communication will be via the email you will provide in your registration. In case you lose your password, it will be sent back to you in this email.

When you have filled in all the details properly, click the “Register” button.

 

 

 

ACCOUNT MANAGEMENT

At the top of each page there is the “ENTER or REGISTER” button, through which you can log into your account. By clicking  this button you enter a new page that enables you to log into your account. In the Email field fill in your Email and in the Code field fill in your code. Click the “Enter” button.

If you have entered the right details, you will enter the page through which you can manage your account. For further help, at the top of each page there is “MY ACCOUNT” button. You can click that button to immediately enter your account management.

On the account management page you can see your current order (your shopping cart) and your details. In “Your details” card, you can see your full name, your address and your Email. On the right, there is “My account” button. By clicking  that, three options appear on the menu.

My details: By clicking here you can see and modify your details. When you complete the changes, click the “Update” button, to update your details.
My purchases: By clicking here you can see the purchases you have made.
Disconnection: By clicking here you can disconnect. For your safety we recommend you turn off the browser after you disconnect.
PURCHASE PROCEDURE

On all the pages of the e-shop, beside each product, there is the “add to cart” button. Browse our e-shop and add the products you wish to buy into your cart. Every time you chose a product you are led to your cart.

To continue your purchases chose from the main categories the one which contains the product you are looking for and add it to your cart. When you fill the cart with the products you want, click  the “completion of order” button. To be able to order you must have a user’s account in www.migdisian.gr. In the form that appears, fill in your e-mail and the password you provided in your registration and log in.

If you don’t have an account, fill in your details (Name, Surname, Address, City, Post Code, Email, Phone number, Mobile phone number, Verification), in the registration of new user form.  After you have filled in all the details properly, click the “Registration” button.

Attention: In the new user registration form, fill in your active Email account, because all communication will be via the email you will state in your registration. In case you lose your password, it will be sent back to you in this email.

The order is completed in three steps.

In the first step you have the chance to manage the number of your products and to remove some of them from your cart by pressing the “X” button.

In the second step you choose the Delivery method. You have the chance to choose:

to receive the goods you have ordered via the ACS courier. In that case, the shipping cost appears on your screen. The delivery will be made in the next 2-7 working days after the day you made your order. In exceptional cases (including that of force majeure), and provided that the customer be informed first, the delivery time may be extended.
to receive the goods you have ordered from our premises. In that case we recommend you call us on the first working day after your order, so that you can be informed about the exact time your order will be ready for deliverance.
In the third step you choose the method of payment. You can choose to pay in cash on delivery, by credit card, by bank account deposit or by PayPal. Depending on the method you choose, a form appears on your screen.

To complete your order, click the “Purchase” button.

If you pay by credit card, you will be connected to the page of the bank, where you must fill in your details in the form you are given. When the payment is completed, you will be led back to our site, a message of successful transaction will appear and you will be sent a verification e-mail. In case of an unsuccessful payment, you will be led back to our site and a message of unsuccessful transaction will appear.

Note that the card must belong to the person who has made the order. Only then shall we deliver your order. The same policy applies even when you apply on behalf of a company. In that case the card must be corporate and the name of the recipient must be printed on the card.

If you pay through PayPal, you will be connected to the PayPal page, where you must fill in your details in the form you will be given. When the payment is completed, you will be led back to our site, a message of successful transaction will appear and you will be sent a verification e-mail. In case of an unsuccessful payment, you will be led back to our site and a message of unsuccessful transaction will appear.

If you choose to pay in cash on delivery, we will contact you by phone on the day of your order or on the first working day after your order, during working hours, to confirm your order. Please, make sure you are available on the phone numbers you have provided.

If you choose to deposit in one of the bank accounts of "MIGDISIAN KAROLOS L.P.", the amount of your order will have to be deposited within three (3) business days. In any other case where the deposit is not made, your order is automatically canceled by the management system.

 

PROTECTION OF PERSONAL DATA

When you visit the website of “MIGDISIAN KAROLOS L.P.”, you may be asked to state your personal details (name, surname, address, email, etc.). The record with the personal details of the users is kept and processed by the “MIGDISIAN KAROLOS L.P.” so that your orders can be carried out and contracts can be concluded through the e-shop for the provision of the products of “MIGDISIAN KAROLOS L.P.”. Consequently, businesses which collaborate with “MIGDISIAN KAROLOS L.P.”, such as couriers, money transfer services (such as PayPal), financial institutions, etc., may be recipients of details of this record, too, for the promotion, support and service of transactions.

When you place an order you consent to the use of your personal data, exclusively for this purpose, both by the “MIGDISIAN KAROLOS L.P.” and by the collaborating with it companies.

“MIGDISIAN KAROLOS L.P.” will handle all the given personal data, as part of the procedure of ordering, safely and according to N.2472/1997 law for the protection of the individuals and the processing of personal data.

At any time, you reserve the right to information or and to objection according to articles 11 to 13 of N.2472/1997 law, in accordance with the legislation on the protection of personal data.

Note that “MIGDISIAN KAROLOS L.P.” does not keep any details of users’ credit cards. The payments by credit card are made through the bank and are absolutely safe.

For any quarry, suggestion or statement relevant to the above issues, please, contact us through the electronic address of “MIGDISIAN KAROLOS L.P.”.

 

TRANSACTION SECRECY

“MIGDISIAN KAROLOS L.P.” does not uncover the personal details of its customers or details about their transactions, unless it has your written authorization or unless this is imposed by court order or by order of some other public authority.

 

SAFETY

You certify that the personal data you insert upon your registration and the creation of an account in “MIGDISIAN KAROLOS L.P.” website are true, accurate, valid and thorough. You also certify that the email you insert is true and under your full and exclusive control. “MIGDISIAN KAROLOS L.P.” is not responsible for any damage the user might suffer from the access of third parties to their e-mail account.

The codes used for your identification are strictly personal for each user and they must not become known to third parties. You are the only one responsible for anything done with them and you are obliged to immediately notify “MIGDISIAN KAROLOS L.P.” for any unauthorized use. Such details do not become known to third parties through “MIGDISIAN KAROLOS L.P.”. “MIGDISIAN KAROLOS L.P.” is not responsible for any damage the users may suffer from arbitrary or illegal use of their codes from third parties.

 

 

PROCUCT RETURNS

You have the right to return the products you have bought and to ask for their replacement if the products you receive are different from the ones you have ordered because of MIGDISIAN KAROLOS L.P.’s  proven fault. In that case you must contact “MIGDISIAN KAROLOS L.P.” the day you receive the products or the next working day and ask for their return and replacement. The products must be returned in an excellent condition and their packaging must be intact and undamaged. You are not charged for their return.

You have the right to return the products you ordered and to ask for a replacement or for a refund, in case you receive a faulty product (e.g. damaged during transfer). In that case you ought to contact “MIGDISIAN KAROLOS L.P.” via e-mail, the day you receive the products or at the latest the first working day after deliverance and to ask for their return and their replacement or for a refund. The products must be returned in the condition in which they were received. You are not charged for their return.

You have the right to return the products you have purchased and to ask for a refund within 14 days from their deliverance, if for whatever reason, apart from the above mentioned, you change your mind and you don’t wish to buy these products any more. In this case, first of all you ought to contact “MIGDISIAN KAROLOS L.P.” via e-mail and to inform them that you wish to exercise your right for a return. After that you ought to return the products in an excellent condition, and their packaging must be intact and undamaged. The products will be returned at your expense. Within 30 days from the receipt of the products, “MIGDISIAN KAROLOS L.P.” will refund you by crediting the same medium you initially used to pay for the purchase or if you have paid in cash, the money will be deposited in a bank account which you will indicate. You cannot return products which have been used or if their packaging has been opened.

 

CANCELLING AN ORDER

You can cancel an order without being charged in the following cases:

Before the order is completed, during the online process, you can remove products from your shopping cart by clicking on the “X” icon.

If the online order has been completed but the products have not yet been sent, you can contact “MIGDISIAN KAROLOS L.P.” by phone, during the working days and hours and one of our employees will undertake to cancel your order.

After the products have been sent, you cannot cancel your order.

 

 

MODIFYING AN ORDER

You cannot make changes after the order is completed. If you wish to do something like that, you must cancel your order if it has not been sent yet, and reorder the products you want.

 

CUSTOMER SERVICE

It is our aim to provide you with excellent service. However, if you have any comments or any complaints to make, please, contact us.

On line:

Through the contact form in www.migdisian.gr or by email: info@migdisian.gr.

By phone:

2421085858, during the working days and hours

By post

“MIGDISIAN G.P”

First industrial area of Volos, Post code 38500.